Working with this company has made purchasing a home a lot easier. Communication from the very start has been great and always easy and available to get ahold of even on days they aren't working! I was very happy that they were willing to help when home maintenance issues arose after the purchase process to help with finding someone to help us with repairs, working with us on our budget for our home to maintain without our loan and be able to make repairs and checking up on us to see if everything was taken care of when needed. They made the experience a lot easier to handle then it would've been to do it alone and not know who to contact when I'm needing help or information. They took time and effort to ensure we were happy and doing well all throughout the process
Dear reader, Shannon Russell was the agent that handled my home buying experience. This was our very first time looking to buy a home, so we had an awful lot of (sometime weird) questions and concerns. There was times I would call this poor lady so early in the morning (due to time difference) and she'd answer. (I apologize for that Shannon!!) She made sure that every question and concern was answered promptly and accurately. If she was ever unsure of the response to my (sometimes weird) questions she would immediately look into my concerns. Long story short, Shannon is very professional and caring! Went above and beyond anything I could have expected. If I every look into buying another home, the next agent has some mighty big shoes to fill. Thank you Shannon, for everything you and your company has done for our family, I will recommend you to everyone I know interested in home owning.
Shannon was always sure to get the answers we were needing and was always very timely on her responses and very friendly. She got us into the house very quickly when we were needing to check it out or to look at things that were in question.
This opportunity that I have been given is a great experience. I was having a hard time finding a house, a home. I finally found a company that blessed me with just that. The first time i talked with Shannon, who walked me through the process I felt a good feeling so genuine. I was pleased at hello. When I first saw the property, yes it needed some work but it felt like home. I was excited and the customer service that was given to me was refreshing. I have never went through a company from out of state for my home. I was so nervous.The company customer service and communication skills made me feel at ease and I am left with a smile on my face!
To whom it may concern: I am writing this letter to say that Shannon has been very helpful with getting into our rent to own home. If we had any problems or concerns throughout the process all we have had to do is get a hold of her and she would do whatever she could to help us out. She has been a tremendous help in getting our home. Big thank you to Shannon for all her assistance.
When I saw the listing Shannon had I immediately called her. Going through the process of the rent to own program I began to get skeptical because she's in a completely different state as the home and with all the internet scams going on it made me nervous. I proceeded with caution did a lot of research on her, the company and property. Each time Shannon put me and my husband at ease. Even with me giving Shannon a bit of a time asking all the who, what, where, when and why's we made it through. She could have easily went with another, less suspicious applicant but she stuck it out with us understanding the concern. If I ever had to go through this again I would definitely see what properties her company offers first. The process was easy and to the point.
I have really enjoyed working with Kathie. She made the buying process simple and stress free. I highly recommend her to others. The process is quicker than you think. I thought I would be in my home on Friday instead I am in my home today!!!
This chapter of my life could never have happened without the work that Kathie Sullivan did for me. She is helpful & one of the nicest people to work with. She gives every aspect of home ownership her expertise & full devotion to get it done & done right. I could never believed that owning a home could have been possible without her help & thoroughness in her business. You could never ask for a more knowledgeable & thoughtful person in the business.